Privacy Policies | LILO

Privacy Policy

Privacy Policy

1. Introduction

LiveLocal E-Comm Private Limited ("LiveLocal," "we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our hyperlocal delivery services, mobile applications, and website.

2. Information We Collect

We may collect various types of information, including but not limited to:

Personal Information: This may include your name, contact information, address, and payment details.

Location Information: We collect your device's location information when you use our services to provide efficient hyperlocal delivery.

Transaction Details: Information about your transactions, such as order history and delivery status.

Usage Information: Data about how you interact with our website and mobile applications.

Device Information: This may include collecting information about the devices you use to access our Services,hardware details, OS Versions and softwares

3. How We Use Your Information

We use your personal information for the following purposes:

To process and fulfill your orders for hyperlocal delivery services.

To communicate with you about your orders and provide customer support.

To improve and personalize your experience with our services.

To send you updates, promotions, and information about our services.

4. Information Sharing

We may share your information with the following parties:

Delivery Partners: We share your delivery details with our delivery partners to fulfill your orders.

Service Providers: We engage third-party service providers for various purposes, such as payment processing and analytics.

Legal Requirements: We may disclose your information to comply with legal obligations or respond to law enforcement requests.

5. Data Security

We employ industry-standard security measures to protect your personal information. However, no method of data transmission over the internet or electronic storage is entirely secure.

6. Your Choices

You can:

Review and update your personal information through your account settings.

Opt out of marketing communications at any time.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website and mobile applications. You can manage cookie preferences through your browser settings.

8. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect information from children.

9. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices. You will be notified of any significant changes.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us at:

11. Consent

By using our hyperlocal delivery services, you consent to the terms outlined in this Privacy Policy.